Report a problem

Tell us what went wrong. We read every report and reply by email. You do not need to be signed in.

About: The candidate app sees the server but can't connect · Open article

What were you doing, what did you expect, and what happened instead? Copy the exact error message if there is one.
We send the reply here.
Screenshots or logs (optional)
Up to 5 files, 5 MB each: PNG, JPG, TXT, LOG or ZIP.
    Report bundle from ExamQR Exam Server (optional)
    Exam server without internet? It can save a report bundle (.zip). Upload it here from any computer that is online and the form fills itself in.
    They help us find the cause. This is exactly what will be sent:
    Type the characters in the picture
    All help articles

    We use your report only to help you. It is kept for 12 months after the last activity, then deleted. See our privacy policy.